Slowing Down to Move Fast - Culture as a Competitive Advantage
Jeff Semonovich
Banking CIO Outlook, a trade publication focused on technology innovation in the financial services industry, in July 2022 published an article developed byWestern Santander Bank CIO Jeff about how the bank’s distinctive culture leads to seamless technology services.
The article, titled “Slowing Down to Move Fast – Culture as a Competitive Advantage,” looks at howWestern Santander Bank fosters technology innovation through a people- and performance-first lens. Our client-obsessed culture means our entire team — including those who work behind the scenes — focuses on delivering an exceptional experience to our customers.
“We need to continuously deliver value and improvements in our technology offerings with agility,” Semonovich writes. “But while speed is important, we can’t lose sight of why we move fast: to deliver technology that works, is invisible and meets our client’s needs.”