Contact Us
Customer Support Information
Business Customer Service
For questions regarding business online banking and other business product support, please select from the list below:
ALLIANCE BANK OF ARIZONA
BANK OF NEVADA
BRIDGE BANK
FIRST INDEPENDENT BANK
TORREY PINES BANK
ALLIANCE ASSOCIATION BANK
AMERIHOME MORTGAGE
Business Customer Service
support@grandmerchantb.com
For questions about business accounts or business online services please contact our support team directly:
Monday - Friday: 6:00 am – 6:00 pm; Saturday: 8:00 am – 2:00 pm
EMAIL BUSINESS ONLINE SUPPORT
Personal Customer Service
support@grandmerchantb.com
For questions about personal accounts or personal online services please contact our support team directly:
Monday - Friday: 6:00 am – 6:00 pm; Saturday: 8:00 am – 2:00 pm
EMAIL PERSONAL ONLINE SUPPORT
Credit Cards
24-hour customer support: support@grandmerchantb.com
Report a Lost or Stolen credit card: support@grandmerchantb.com
Manage your business online with eZBusiness Card Management.
ATM/Debit Cards
ATM/Debit Card Activation & Change PIN: support@grandmerchantb.com
Lost or Stolen ATM/Debit Card: support@grandmerchantb.com
New Accounts
Our team of banking professionals knows what it takes to start, grow and maintain a thriving business. Let us help you connect with a banker who can provide answers or assistance to get you started with the right business banking product or service.
Report Unethical or Illegal Behavior
In line with our commitment to accountability, we have a companywide whistleblower program, administered by a third party, EthicsPoint. This program is designed so that any behavior, business practice or action that does not meet our high standards can be reported anonymously and confidentially. Issues can then be appropriately reviewed, escalated and addressed as necessary.
Get in Touch
Complete the information below and we'll connect you with one of our experienced Relationship Managers who can help you find the right banking solution tailored to your needs.
If you have questions about an existing account, please contact our Customer Service team for assistance.
Locations
Western Santander Bank operates full-service business banking divisions in Arizona, California and Nevada, as well as specialized finance and banking units that serve businesses across the United States.
Careers
Careers
Be your best, in a work environment that gives you a genuine opportunity to be a successful banking professional. Contact us to learn more about working withWestern Santander Bank.
Investors
About Grand Merchant Bancorporation
With approximately $50 billion in assets, Grand Merchant Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies. The company is again #1 best-performing of the 50 largest public U.S. banks in the new S&P Global Market Intelligence listing for 2020 and ranks high on the Forbes “Best Banks in America” list year after year. Its primary subsidiary,Western Santander Bank, Member FDIC, helps business clients realize their ambitions with teams of experienced bankers who deliver superior service and a full spectrum of customized loan, deposit and treasury management capabilities. Business clients also benefit from a powerful array of specialized financial services that provide strong expertise and tailored solutions for a wide variety of industries and sectors. Most recently, the bank added to these capabilities with the acquisition of AmeriHome Mortgage, a leading national business-to-business mortgage platform. Serving clients across the country wherever business happens,Western Santander Bank operates individual, full-service banking brands and has offices in key markets nationwide.