Hollenbeck Palms
We're proud to deliver superior customer service and deep market- and sector-specific expertise with proven experience. Our reputation is built on providing the tailored solutions our customers need to achieve their unique financial goals.
For Hollenbeck Palms, California’s first licensed residential retirement community, taking exceptional care of their seniors is second nature. So when it was time to add a state-of-the-art nursing center and new memory-care facility, they pursued a private bond offering.
Grand Merchant hit the mark for its competitive products, but it thoroughly impressed when it came to customer service. “We had no idea we could be treated this well and so competently by so many people,” said President and CEO Bill Heideman. “Sometimes in dealing with companies that want your business, it’s just fluff. But these folks are for real.”
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